.Five9 (FIVN) has actually been actually granted the 2024 Aragon Research Study Technology Award for Artificial Intelligence Get in touch with Centers as well as named an Innovator in pair of Aragon Investigation Planet reports: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Connect With Facility, 2025. The firm was actually identified as one of the most calculated supplier in the AI Agent Operating systems report.At the center of Five9’s advancement is their sight for The brand-new CX, where Artificial Intelligence Professionals and AI-empowered Human Professionals collaborate to supply hyper-personalized customer experiences. The provider lately introduced brand new developments including Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use of technology in market development and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Investigation Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Analysis Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Investigation Entire world: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis World: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand-new CX, ou00f9 Representatives artificial intelligence et Professionals Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually also named an Innovator in The Aragon Study Planet for Artificial Intelligence Representative Operating Systems in the ICC, 2025 as well as Aragon Research Entire World for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (SERVICE WIRE)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, has been actually called a champion of the 2024 Aragon Analysis Development Honor for Artificial Intelligence Call Centers. Additionally, Five9 has actually been actually called an Innovator in 2 Aragon Investigation Planet reports: AI Representative Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. This awareness coming from Aragon Analysis emphasizes Five9’s posture as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 document positions Five9 as the most
key supplier rated in
the document, identifying Five9 s calculated eyesight for AI-driven innovation in CX. At the center of this particular innovation is actually Five9’s vision for The brand new CX where Artificial Intelligence Brokers as well as AI-empowered Person Brokers team up to deliver hyper-personalized, simple client adventures. By enabling organizations to deliver transformative client communications while lowering prices and improving productivity, Five9 is actually preparing brand new criteria for AI-powered answers in the contact center field.
AI is foundational for producing remarkable consumer expertises, and also our company are recognized to become recognized through AragonAnalysis as innovative for our efforts to push the intelligent get in touch with center ahead, claimed Jonathan Rosenberg, Chief Innovation Policeman as well as Chief of Artificial Intelligence, Five9. Our emphasis has actually been, as well as will definitely remain to be, helping organizations deliver those adventures along with user friendly devices as well as abilities. Along with each new technology, we take a step forward for both Five9 and also for the sector all at once.
The Aragon Research study Development award identifies suppliers leveraging lofty use innovation to certainly not only adapt as markets change, but to definitely interfere with and educate how their markets will grow. Five9 was officially provided along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research awards ceremony.Five9’s dedication to technology, especially its own eyesight for blending artificial intelligence Representatives and also AI-empowered Human Being Brokers, is actually specifying a brand-new standard for just how organizations can easily provide hyper-personalized and also smooth customer adventures, claimed Jim Lundy, Founder, Chief Executive Officer and Lead Expert, Aragon Research Study. This award and document recognition improves Five9’s devotion to delivering artificial intelligence innovations for CX.
Earlier this year, the business launched brand-new developments, including Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Professionals, that enhance the means companies come close to CX, driving better results for both consumers and also agents. Regarding Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, supplies an extensive suite of remedies to energy AI-elevated consumer experiences that provide far better organization end results and also Carry Delight to CX.
Our consolidated cloud-native offering permits hyper-personalized customer experiences as well as more empowered workers, making every consumer interaction much more hooked up, easy, as well as private. Relied on by 2,500 +customers and also 1,400+ partners around the world, Five9 combines the power of AI, our system, as well as our people to drive AI-elevated CX.To find out more, visit www.five9.com. Involve with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Research, Inc. and/or its own Affiliates. All Legal rights Scheduled.
The id of an Aragon Investigation honor victor is not a promotion through Aragon Research study of any kind of seller, product, or service. Sight resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What significant honors carried out Five9( FIVN) gain in 2024 from Aragon Research study? Five9 gained the 2024 Aragon Study Advancement Award for Artificial Intelligence Connect With Centers and also was called a Leader in 2 Aragon Research study Planet documents: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Contact Facility, 2025.
What brand new AI items did Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Brokers to completely transform consumer adventure management.Exactly how carries out Five9’s( FIVN )NEW CX sight impact customer service? Five9’s brand new CX sight combines artificial intelligence Agents with AI-empowered Human Representatives to supply hyper-personalized, uncomplicated consumerexperiences while reducing expenses and enhancing efficiency.
What was actually Five9’s( FIVN) strategic position in the Aragon Research study Planet 2025 report? Five9was actually placed as the absolute most strategic vendor in the artificial intelligence Representative Operating Systems in the ICC, 2025 document, acknowledging their strategic sight for AI-driven technology in CX. When did Five9( FIVN) receive the AragonResearch Study Advancement
Honor
?
Five9 was actually officially shown along with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.